Service chain management : technology innovation for the service business /

Service chain management : technology innovation for the service business /

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Bibliografiske detaljer
Andre forfattere:	Voudouris, Christos
Format:	Bog
Sprog:	English
Udgivet:	Berlin : Springer, 2008.
Fag:	Customer services > Management.
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Lignende værker

Successful service operations management /
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Service leadership : the quest for competitive advantage /
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Reaching the goal : how managers improve a services business using Goldratt's theory of constraints /
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How to really deliver superior customer service /
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Putting stakeholder management into practice /
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Mad about customer service .
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How to measure service quality and customer satisfaction : the informal field guide for tools and techniques /
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The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs /
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Service quality : research perspectives /
af: Schneider, Benjamin
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Service chain management : technology innovation for the service business /
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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /
af: Gallagher, Richard S.
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Quality of service : making it really work /
af: Edvardsson, Bo
Udgivet: (1994)

Supply chain management : strategy, planning and operation /
af: Chopra, Sunil
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Handbook of services marketing and management /
Udgivet: (2000)

It's your call /
af: Riddiford, Tracy
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Mengendali aduan pelanggan : mengubah cabaran kepada peluang /
af: Denham, Jennifer
Udgivet: (2003)

Service science, management and engineering : education for the 21st century /
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Passionate and profitable : why customer strategies fail and ten steps to do them right /
af: Arussy, Lior
Udgivet: (2005)

Meeting customer needs /
af: Smith, Ian
Udgivet: (1994)

Supply chain management : strategy, planning and operation /
af: Chopra, Sunil
Udgivet: (2004)

Successful service operations management /
Udgivet: (2006)

Successful service operations management
Udgivet: (2006)

Successful service operations management
af: Metters, Richard
Udgivet: (2003)

Successful service operations management
Udgivet: (2006)

Successful service operations management
af: Metters, Richard
Udgivet: (2003)

The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs /
af: Price, Bill
Udgivet: (2008)

The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs /
af: Price, Bill, 1950-
Udgivet: (2008)

Service management /
Udgivet: (1991)

Service leadership : the quest for competitive advantage /
af: Gronfeldt, Svafa
Udgivet: (2006)

How to really deliver superior customer service /
Udgivet: (1996)

How to really deliver superior customer service /
Udgivet: (1996)

Mad about customer service .
Udgivet: (2006)

Service innovation how to go from customer needs to breakthrough services
af: Bettencourt, Lance A.
Udgivet: (2010)

Service innovation how to go from customer needs to breakthrough services
af: Bettencourt, Lance A.
Udgivet: (2010)

The agile manager's guide to extraordinary customer service /
af: Gage, Susan M.
Udgivet: (1999)

The best service is no service how to liberate your customers from customer service, keep them happy, and control costs
af: Price, Bill
Udgivet: (2008)

The best service is no service how to liberate your customers from customer service, keep them happy, and control costs
af: Price, Bill
Udgivet: (2008)

Customer service : skills for success /
af: Lucas, Robert W.
Udgivet: (2012)

Customer service : skills for success /
af: Lucas, Robert W.
Udgivet: (2009)

The world of customer service /
af: Gibson-Odgers, Pattie
Udgivet: (2012)