How you do...what you do : create service excellence that wins clients for life /
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| Autor principal: | |
|---|---|
| Format: | Llibre |
| Idioma: | English |
| Publicat: |
New York :
McGraw-Hill,
2008.
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| Matèries: | |
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| 003 | SIRSI | ||
| 005 | 20210114121922.0 | ||
| 008 | 110131 eng | ||
| 020 | |a 0071592784 | ||
| 020 | |a 9780071592789 | ||
| 050 | |a HF5415.5 |b .L58 2008 | ||
| 100 | 1 | |a Livingston, Bob. , |e author |9 203932 | |
| 245 | 1 | 0 | |a How you do...what you do : |b create service excellence that wins clients for life / |c Bob Livingston. |
| 264 | 1 | |a New York : |b McGraw-Hill, |c 2008. | |
| 300 | |a xi, 296 pages : |b illustrations ; |c 24 cm. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 596 | |a 1 | ||
| 650 | 0 | |a Customer services. |9 10630 | |
| 650 | 0 | |a Customer relations. |9 2004 | |
| 942 | |c BOOK_OA | ||
| 997 | |a 138543 | ||
| 998 | |a 1 |b Shafrizan Shafferi | ||
| 999 | |c 151090 |d 151090 | ||
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