Baker, W. F., & O'Malley, M. (2008). Leading with kindness: How good people consistently get superior results. bAmerican Management Association.

Baker, William F., and Michael O'Malley. Leading with Kindness: How Good People Consistently Get Superior Results. New York: bAmerican Management Association, 2008.

Baker, William F., and Michael O'Malley. Leading with Kindness: How Good People Consistently Get Superior Results. bAmerican Management Association, 2008.