Balanced scorecard step-by-step for government and nonprofit agencies /

Balanced scorecard step-by-step for government and nonprofit agencies /

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Bibliographic Details
Main Author: Niven, Paul R. (Author)
Format: Book
Language:English
Published: Hoboken, NJ : John Wiley, 2008.
Edition:2nd ed.
Subjects:
Total quality management in government.
Administrative agencies > Management > Evaluation.
Nonprofit organizations > Management > Evaluation.
Benchmarking (Management).
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