Process mastering : how to establish and document the best known way to do a job /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Productivity Press,
1998.
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| Subjects: | |
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| LEADER | 01333cam a2200325 i 4500 | ||
|---|---|---|---|
| 001 | u98260 | ||
| 003 | SIRSI | ||
| 005 | 20210114122637.0 | ||
| 008 | 110131 eng | ||
| 020 | |a 9780527763442 |q pbk. | ||
| 020 | |a 0527763446 |q pbk. | ||
| 050 | |a HD62.15 |b .W55 1998 | ||
| 100 | 1 | |a Wilson, Ray W. , |e author |9 30066 | |
| 245 | 1 | 0 | |a Process mastering : |b how to establish and document the best known way to do a job / |c Ray W. Wilson, Paul Harsin. |
| 264 | 1 | |a New York : |b Productivity Press, |c 1998. | |
| 300 | |a xiii, 152 pages : |b illustrations ; |c 23 cm. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 596 | |a 1 | ||
| 650 | 0 | |a Total quality management. |9 1931 | |
| 650 | 0 | |a Customer services. |9 10630 | |
| 650 | 0 | |a Consumer satisfaction. |9 14905 | |
| 650 | 0 | |a Competition. |9 4815 | |
| 942 | |c BOOK_OA | ||
| 997 | |a 150032; 150031 | ||
| 998 | |a 1 |b Shafrizan Shafferi | ||
| 999 | |c 159273 |d 159273 | ||
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