How to manage the IT helpdesk : a guide for user support and call centre managers

How to manage the IT helpdesk : a guide for user support and call centre managers

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Dettagli Bibliografici
Autore principale:	Bruton, Noel
Natura:	Libro
Lingua:	English
Pubblicazione:	Oxford Butterworth-Heinemann 2002
Edizione:	2nd ed.
Serie:	Computer weekly professional series
Soggetti:	Customer services > Management Information technology > Management
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne! !

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