Cita APA (7th ed.)

Hoyle, D. (2003). ISO 9000: 2000: An A-Z guide. Butterworth-Heinemann.

Cita Chicago (17th ed.)

Hoyle, David. ISO 9000: 2000: An A-Z Guide. Oxford: Butterworth-Heinemann, 2003.

Cita MLA (8th ed.)

Hoyle, David. ISO 9000: 2000: An A-Z Guide. Butterworth-Heinemann, 2003.