Sower, V. E., Renick, S., & Savoie, M. J. (1999). An introduction to quality management and engineering: Based on the American Society for Quality's certified quality engineer body of knowledge. Prentice Hall.
Chicago (17e ed.) BronvermeldingSower, Victor E., Stephen Renick, en Michael J. Savoie. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Upper Saddle River, NJ: Prentice Hall, 1999.
MLA (8e ed.) BronvermeldingSower, Victor E., et al. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Prentice Hall, 1999.
Let op: Deze citaties zijn niet altijd 100% accuraat.