Successful service operations management electronic resource

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Bibliographic Details
Main Author: Metters, Richard
Other Authors: King-Metters, Pullman, Madeleine
Format: Book
Language:English
Published: Mason, OH South-Western 2003
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Description
Item Description:Accompanies text with the same title : HF5415.5.M47 2003 os
Physical Description:1 electronic computer optical disc (CD-ROM) 4 3/4 in
ISBN:0324135602