Citazione APA

Metters, R. (2006). Successful service operations management (2nd ed.). Thomson South-Western.

Stile di citazione Chicago

Metters, Richard. Successful Service Operations Management. 2nd ed. Mason: Thomson South-Western, 2006.

Citazione MLA

Metters, Richard. Successful Service Operations Management. 2nd ed. Thomson South-Western, 2006.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.