Successful service operations management
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Mason
Thomson South-Western
2006
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| Edition: | 2nd ed. |
| Subjects: | |
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| Item Description: | Accompanied by CD : CDR 03241 |
|---|---|
| Physical Description: | xxii, 406 p. ill. (some col.) 26 cm 3 CD-ROMs (4 3/4 in.) |
| ISBN: | 0324224370 |