APA (7th ed.) Citation

Eid, R. (2012). Successful customer relationship management programs and technologies: Issues and trends. Business Science Reference.

Chicago Style (17th ed.) Citation

Eid, Riyad. Successful Customer Relationship Management Programs and Technologies: Issues and Trends. Hershey, PA: Business Science Reference, 2012.

MLA (8th ed.) Citation

Eid, Riyad. Successful Customer Relationship Management Programs and Technologies: Issues and Trends. Business Science Reference, 2012.