Customer service utility style proven strategies for improving customer service and reducing customer care costs
Gorde:
| Egile nagusia: | |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | English |
| Argitaratua: |
Tulsa
PennWell Corporation
2006
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| Gaiak: | |
| Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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| LEADER | 00865pam a2200217 4500 | ||
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| 008 | 081120s2006 oku eng | ||
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| 100 | 1 | |a McLean-Conner, Penni |9 18533 | |
| 245 | 1 | 0 | |a Customer service |b utility style proven strategies for improving customer service and reducing customer care costs |c /Penni McLean-Conner |
| 260 | |a Tulsa |b PennWell Corporation |c 2006 | ||
| 300 | |a xvi, 325 p. |b ill. |c 24 cm | ||
| 650 | 0 | |a Public utilities |x Management |9 18534 | |
| 650 | 0 | |a Customer services |x Management |9 18535 | |
| 998 | 0 | 0 | |a rh/201108 |
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| 997 | |a FTK | ||
| 952 | |0 0 |1 0 |2 lcc |4 0 |7 0 |9 57789 |a PLHKI |b PLHKI |c Open Shelf |d 2019-02-26 |e MER |g 496.80 |l 1 |o HF5415 5 M53 2006 |p 0000048970 |r 2014-04-04 |s 2014-04-04 |w 2019-02-26 |y BOK - OS | ||