APA (7e ed.) Bronvermelding

Tapping, D., & Shuker, T. (2003). Value stream management for the lean office: : eight steps to planning, mapping, and sustaining lean improvements in administrative areas. Productivity Press.

Chicago (17e ed.) Bronvermelding

Tapping, Don, en Tom Shuker. Value Stream Management for the Lean Office: : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas. New York: Productivity Press, 2003.

MLA (8e ed.) Bronvermelding

Tapping, Don, en Tom Shuker. Value Stream Management for the Lean Office: : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas. Productivity Press, 2003.