Gotts, I., & Rowsell, D. (2008). Why killer products don't sell: How to run your company to a new set of rules. Capstone Pub.
Citação norma ChicagoGotts, Ian, and Dominic Rowsell. Why Killer Products Don't Sell: How to Run Your Company to a New Set of Rules. Chichester: Capstone Pub, 2008.
Citação norma MLAGotts, Ian, and Dominic Rowsell. Why Killer Products Don't Sell: How to Run Your Company to a New Set of Rules. Capstone Pub, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.