Service quality management in hospitality & tourism

Service quality management in hospitality & tourism

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Bibliografiske detaljer
Andre forfattere:	Kandampully, Jay, Mok, Connie, Sparks, Beverly
Format:	Bog
Sprog:	English
Udgivet:	Mumbai Jaico Pub. 2008
Fag:	Tourism > Management Hospitality industry > Management Leisure industry > Management
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Lignende værker

Service quality management in hospitality & tourism
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Managing tourism and hospitality services : theory and international applications /
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Hospitality business development
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Services management : the new paradigm in hospitality /
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Advances in hospitality and leisure /
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Sustainability in the hospitality industry principles of sustainable operations
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Human resource management for the hospitality and tourism industries /
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Entrepreneurship in the hospitality, tourism and leisure industries /
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Employment relations in the hospitality and tourism industries /
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Marketing for hospitality and tourism /
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Marketing for hospitality and tourism /
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Marketing of hospitality and tourism services
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Marketing of hospitality and tourism services
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Udgivet: (2010)

Human resource management for the hospitality and tourism industries /
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Contemporary hospitality and tourism management issues in China and India : today's dragons and tigers /
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Planning research in hospitality and tourism /
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Employment relations in the hospitality and tourism industries
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Employment relations in the hospitality and tourism industries /
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Employment relations in the hospitality and tourism industries
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Managing quality service in hospitality : how organizations achieve excellence in the guest experience /
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Hospitality 2010 : the future of hospitality and travel /
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Udgivet: (2006)

Marketing essentials in hospitality and tourism : foundations and practices /
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Udgivet: (2008)

Marketing for hospitality and tourism /
af: Kotler, Philip
Udgivet: (2006)

Marketing for hospitality and tourism
af: Kotler, Philip
Udgivet: (2010)

Marketing for hospitality and tourism
af: Kotler, Philip
Udgivet: (2010)

Theory and practice in hospitality and tourism research : proceedings of the 2nd International Hospitality & Tourism Conference 2014, Penang, Malaysia, 2-4 September 2014/
Udgivet: (2015)

Franchising hospitality services /
Udgivet: (2000)

Human resource management : international perspectives in hospitality and tourism /
Udgivet: (2002)

Marketing communications in tourism and hospitality : concepts, strategies and cases /
af: McCabe, Scott
Udgivet: (2009)

Planning research in hospitality and tourism /
af: Altinay, Levent
Udgivet: (2008)

Researching hospitality and tourism : a student guide /
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Udgivet: (2008)

Contemporary hospitality and tourism management issues in China and India : today's dragons and tigers /
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Udgivet: (2007)

Hospitality management /
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Human resource management for tourism, hospitality and leisure : an International perspective /
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Udgivet: (2006)