Pengurusan berkualiti dalam perkhidmatan
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| 主要作者: | |
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| 格式: | 圖書 |
| 出版: |
Kuala Lumpur
Utusan Pub. & Dis.
1996
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| 叢編: | Siri pengurusan dan pentadbiran Utusan
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| 主題: | |
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