Cita APA (7th ed.)

Soman, D., & N-Marandi, S. (2010). Managing customer value: One stage at a time. World Scientific.

Cita Chicago (17th ed.)

Soman, Dilip, i Sara N-Marandi. Managing Customer Value: One Stage at a Time. Singapore: World Scientific, 2010.

Cita MLA (8th ed.)

Soman, Dilip, i Sara N-Marandi. Managing Customer Value: One Stage at a Time. World Scientific, 2010.