APA (7th ed.) Citation

Bosworth, M. T., & Holland, J. R. (2004). CustomerCentric selling. McGraw-Hill.

Chicago Style (17th ed.) Citation

Bosworth, Michael T., and John R. Holland. CustomerCentric Selling. New York, NY: McGraw-Hill, 2004.

MLA (8th ed.) Citation

Bosworth, Michael T., and John R. Holland. CustomerCentric Selling. McGraw-Hill, 2004.