Fryman, M. A. (2002). Quality and process improvement. Delmar/Thomson Learning.
Dyfyniad Arddull ChicagoFryman, Mark A. Quality and Process Improvement. Albany, NY: Delmar/Thomson Learning, 2002.
Dyfyniad MLAFryman, Mark A. Quality and Process Improvement. Delmar/Thomson Learning, 2002.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.