APA način citiranja (7. izdanje)

Fryman, M. A. (2002). Quality and process improvement. Delmar/Thomson Learning.

Čikaški stil citiranja (17. izdanje)

Fryman, Mark A. Quality and Process Improvement. Albany, NY: Delmar/Thomson Learning, 2002.

MLA način citiranja (8. izdanje)

Fryman, Mark A. Quality and Process Improvement. Delmar/Thomson Learning, 2002.