Fryman, M. A. (2002). Quality and process improvement. Delmar/Thomson Learning.
Chicagoスタイル(17版)引用形式Fryman, Mark A. Quality and Process Improvement. Albany, NY: Delmar/Thomson Learning, 2002.
MLA(8版)引用形式Fryman, Mark A. Quality and Process Improvement. Delmar/Thomson Learning, 2002.
警告: この引用は必ずしも正確ではありません.