Quality and process improvement
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| Main Author: | |
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| Format: | Book |
| Published: |
Albany, NY
Delmar/Thomson Learning
2002
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| Subjects: | |
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| Item Description: | Accompanied by CD : CDR 00569 |
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| Physical Description: | ix, 374 p. ill. 24 cm 1 CD-ROM (4 3/4 in.) |
| ISBN: | 0766828727 |