Cita APA (7th ed.)

Smith, M. (2011). The new relationship marketing: How to build a large, loyal, profitable network using the social Web. John Wiley & Sons.

Cita Chicago (17th ed.)

Smith, Mari. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. Hoboken, N.J: John Wiley & Sons, 2011.

Cita MLA (8th ed.)

Smith, Mari. The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the Social Web. John Wiley & Sons, 2011.