Cita APA (7a ed.)

Cloke, K., & Goldsmith, J. (2000). Resolving personal and organizational conflict: Stories of transformation and forgiveness. Jossey-Bass Publishers.

Cita Chicago Style (17a ed.)

Cloke, Kenneth, y Joan Goldsmith. Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness. San Francisco, CA: Jossey-Bass Publishers, 2000.

Cita MLA (8a ed.)

Cloke, Kenneth, y Joan Goldsmith. Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness. Jossey-Bass Publishers, 2000.