Παραπομπή σε μορφή APA (7η εκδ.)

Cooper, K. C. (2002). The relational enterprise: Moving beyond CRM to maximize all your business relationships. AMACOM.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Cooper, Kenneth Carlton. The Relational Enterprise: Moving Beyond CRM to Maximize All Your Business Relationships. New York,NY: AMACOM, 2002.

Παραπομπή σε μορφή MLA (8th εκδ.)

Cooper, Kenneth Carlton. The Relational Enterprise: Moving Beyond CRM to Maximize All Your Business Relationships. AMACOM, 2002.