Gemba walks for service excellence the step-by-step guide for identifying service delighters

Gemba walks for service excellence the step-by-step guide for identifying service delighters

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Bibliografiske detaljer
Hovedforfatter:	Petruska, Robert
Format:	Bog
Sprog:	English
Udgivet:	Boca Raton, FL CRC Press 2012
Fag:	Customer services Organizational effectiveness Customer relations
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Lignende værker

Gemba walks for service excellence the step-by-step guide for identifying service delighters
af: Petruska, Robert
Udgivet: (2012)

Gemba walks for service excellence the step-by-step guide for identifying service delighters
af: Petruska, Robert
Udgivet: (2012)

Gemba walks for service excellence the step-by-step guide for identifying service delighters
af: Petruska, Robert
Udgivet: (2012)

Gemba walks for service excellence : the step-by-step guide for identifying service delighters /
af: Petruska, Robert
Udgivet: (2012)

Unleashing excellence the complete guide to ultimate customer service
af: Snow, Dennis
Udgivet: (2010)

Unleashing excellence the complete guide to ultimate customer service
af: Snow, Dennis
Udgivet: (2010)

How you do-- what you do create service excellence that wins clients for life
af: Livingston, Bob
Udgivet: (2008)

How you do-- what you do create service excellence that wins clients for life
af: Livingston, Bob
Udgivet: (2008)

Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia
af: Zaharah Dolhadi
Udgivet: (2018)

Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia
af: Zaharah Dolhadi
Udgivet: (2018)

101 ways to really satisfy your customers
af: Griffiths, Andrew
Udgivet: (2002)

101 ways to really satisfy your customers
af: Griffiths, Andrew
Udgivet: (2002)

101 ways to really satisfy your customers
af: Griffiths, Andrew
Udgivet: (2007)

101 ways to really satisfy your customers
af: Griffiths, Andrew
Udgivet: (2007)

Winning customer loyalty... : eliminate customer turnoffs (volume 1) /
Udgivet: (2009)

Winning customer loyalty... : eliminate customer turnoffs (volume 1) /
Udgivet: (2009)

Measuring dimension of service quality for the loyalty of customer satisfaction : a case of grocery retail at supermarket /
af: Nor Nadia Amir
Udgivet: (2017)

Measuring dimension of service quality for the loyalty of customer satisfaction : a case of grocery retail at supermarket /
af: Nor Nadia Amir
Udgivet: (2017)

Service quality in the healthcare sector : enhancing customer satisfaction using online service /
af: Nur Hidayah Roslan
Udgivet: (2018)

Service quality in the healthcare sector : enhancing customer satisfaction using online service /
af: Nur Hidayah Roslan
Udgivet: (2018)

Service marketing : the effects of website usability towards customer satisfaction by examining the website usability as marketing channel /
af: Muhamad Hafizul Mamat
Udgivet: (2013)

Service marketing : the effects of website usability towards customer satisfaction by examining the website usability as marketing channel /
af: Muhamad Hafizul Mamat
Udgivet: (2013)

Reorganize for resilience putting customers at the center of your business
af: Gulati, Ranjay
Udgivet: (2009)

Reorganize for resilience putting customers at the center of your business
af: Gulati, Ranjay
Udgivet: (2009)

Kursus khidmat pelanggan berkualiti pada 24-25 Mei 2004 di Ayer Keroh D'Village /
Udgivet: (2004)

Kursus khidmat pelanggan berkualiti pada 24-25 Mei 2004 di Ayer Keroh D'Village /
Udgivet: (2004)

The customer rules the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world
af: Beemer, C. Britt
Udgivet: (2009)

The customer rules the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world
af: Beemer, C. Britt
Udgivet: (2009)

The impact of service quality on customer satisfaction in luxury hotel in Melaka /
af: Tan, Joanne
Udgivet: (2019)

The impact of service quality on customer satisfaction in luxury hotel in Melaka /
af: Tan, Joanne
Udgivet: (2019)

Customer satisfaction towards service provided at Pejabat Daerah & Tanah Bera, Pahang
af: Nurul Suhaili Md Nanyan
Udgivet: (2018)

Customer satisfaction towards service provided at Pejabat Daerah & Tanah Bera, Pahang
af: Nurul Suhaili Md Nanyan
Udgivet: (2018)

Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia
af: Zaharah Dolhadi
Udgivet: (2018)

Customer satisfaction towards service quality of staffs at fast food restaurant in Melaka /
af: Noor Baizura Muhammad
Udgivet: (2013)

Customer satisfaction towards service quality of staffs at fast food restaurant in Melaka /
af: Noor Baizura Muhammad
Udgivet: (2013)

Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia
af: Zaharah Dolhadi
Udgivet: (2018)

The effects of service quality toward students satisfaction at higher education institution in Malaysia /
af: Nur Syamimi Auni Ismail
Udgivet: (2019)

The effects of service quality toward students satisfaction at higher education institution in Malaysia /
af: Nur Syamimi Auni Ismail
Udgivet: (2019)

The winner's attitude change how you deal with difficult people and get the best out of any situation
af: Gee, Jeff
Udgivet: (2006)

The winner's attitude change how you deal with difficult people and get the best out of any situation
af: Gee, Jeff
Udgivet: (2006)