Pickering, P. (2000). How to manage conflict: Turn all conflicts into win-win outcomes (3rd ed.). Career Press.
Style de citation Chicago (17e éd.)Pickering, Peg. How to Manage Conflict: Turn All Conflicts into Win-win Outcomes. 3rd ed. Franklin Lakes, NJ: Career Press, 2000.
Style de citation MLA (8e éd.)Pickering, Peg. How to Manage Conflict: Turn All Conflicts into Win-win Outcomes. 3rd ed. Career Press, 2000.
Attention : ces citations peuvent ne pas être correctes à 100%.