Cita APA (7th ed.)

Heifetz, M. (1995). Leading change overcoming chaos: A seven stage process for making change succeed in your organization. S. Abdul majeed and Company.

Cita Chicago (17th ed.)

Heifetz, Michael. Leading Change Overcoming Chaos: A Seven Stage Process for Making Change Succeed in Your Organization. Kuala Lumpur: S. Abdul majeed and Company, 1995.

Cita MLA (8th ed.)

Heifetz, Michael. Leading Change Overcoming Chaos: A Seven Stage Process for Making Change Succeed in Your Organization. S. Abdul majeed and Company, 1995.