Παραπομπή σε μορφή APA (7η εκδ.)

Friday, S., & Cotts, D. G. (1995). Quality facility management: A marketing and customer service approach. John Wiley.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Friday, Stormy, και David G. Cotts. Quality Facility Management: A Marketing and Customer Service Approach. New York: John Wiley, 1995.

Παραπομπή σε μορφή MLA (8th εκδ.)

Friday, Stormy, και David G. Cotts. Quality Facility Management: A Marketing and Customer Service Approach. John Wiley, 1995.