Service industries 378 Management 233 Financial services industry 153 Marketing 122 Customer services 89 Information technology 54 Cellular telephone services industry 46 Quality control 46 Technological innovations 46 Banks and banking 32 Computer service industry 32 Mobile communication systems 30 Economic aspects 28 Risk management 23 Total quality management 23 Professions 22 Data processing 19 Financial institutions 19 Employees 18 Information services industry 18 Electronic commerce 17 Manufacturing industries 17 Case studies 16 Education and training service industry 16 Finance 15 Law and legislation 15 Six sigma (Quality control standard) 14 Business 13 Consumer satisfaction 13 Wireless communication systems 13