Total quality management the first steps /

Explores the corporate changes necessary to implement Total Quality Management (TQM), discusses corporate entities that have made the necessary cultural changes and that have been successful in implementing TQM.

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Bibliographic Details
Corporate Author: Society of Manufacturing Engineers
Other Authors: Drozda, Tom, Eade, Robert, Bollinger, Steven R.
Format: Video VHS Reference Material
Language:English
Published: Dearborn, Mich. Society of Manufacturing Engineers c1992.
Series:Manufacturing insights
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