Resolving conflicts at work : ten strategies for everyone on the job /

"The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions i...

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Bibliographic Details
Main Author: Cloke, Ken, 1941- (Author)
Other Authors: Goldsmith, Joan, 1941-
Format: Book
Language:English
Published: San Francisco Jossey-Bass, 2011
Edition:Third edition.
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