APA (7th ed.) Citation

Cloke, K., & Goldsmith, J. (2011). Resolving conflicts at work: Ten strategies for everyone on the job (Third edition.). Jossey-Bass.

Chicago Style (17th ed.) Citation

Cloke, Ken, and Joan Goldsmith. Resolving Conflicts at Work: Ten Strategies for Everyone on the Job. Third edition. San Francisco: Jossey-Bass, 2011.

MLA (8th ed.) Citation

Cloke, Ken, and Joan Goldsmith. Resolving Conflicts at Work: Ten Strategies for Everyone on the Job. Third edition. Jossey-Bass, 2011.