Resolving conflicts at work : ten strategies for everyone on the job /
"The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions i...
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Main Author: | Cloke, Ken, 1941- (Author) |
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Other Authors: | Goldsmith, Joan, 1941- |
Format: | Book |
Language: | English |
Published: |
San Francisco
Jossey-Bass,
2011
|
Edition: | Third edition. |
Subjects: | |
Online Access: | to access electronic resource |
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