Performance measurement with the balanced scorecard : a practical approach to implementation within SMEs /
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically...
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Formaat: | E-boek |
Taal: | English |
Gepubliceerd in: |
Berlin, Heidelberg
Springer Berlin Heidelberg
2012.
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Reeks: | SpringerBriefs in Business
6 |
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Online toegang: | Click here to view the full text content |
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