Action-based quality management : strategy and tools for continuous improvement /
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essenti...
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| Format: | eBook |
| Language: | English |
| Published: |
Cham
Springer International Publishing
2014.
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| Online Access: | Click here to view the full text content |
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